Data We Collect¶
Altimate AI Cost Intelligence runs entirely inside your own Snowflake account. This page covers the small set of operational signals the app shares back to us, the publisher, so we can support it and show you it's working. It also covers everything the app never shares.
How telemetry leaves your account¶
There is no Altimate AI server for the app to call. It uses Snowflake's own Native App event sharing: when you approve telemetry sharing at install, a short list of operational signals is written to an event table that Snowflake makes visible to us. Nothing goes anywhere else.
What we collect¶
| Signal | What it contains | Why we collect it |
|---|---|---|
| App health | An hourly "still running" ping. Status only. | Confirms your instance is alive so we can catch outages before you report them. |
| Auto Tune configuration | Which warehouses have auto-suspend turned on or off, and when. | Shows feature adoption and lets us support your setup. |
| Auto Tune activity | Daily counts of suspends and cluster-size reductions, plus estimated and realized credit and dollar savings. Account-wide totals, never per warehouse. | The core "did this save you money" metric. |
| Warehouse inventory | Size, type, cluster count, and auto-suspend setting for each warehouse you've added to the app. | Helps us understand typical configurations and improve recommendations. |
| Resize recommendations | When a resize is suggested, and whether it was applied. | Tracks whether the recommendations are actually useful. |
| Errors and failures | What failed and roughly why, for example a permission gap on a specific Snowflake view. | Lets us fix problems, often before you notice them. |
| Billing events (metered listings only) | The credits and dollars charged for a warehouse on a given day. | Lets us reconcile the charges we emit against Snowflake's own Marketplace billing records. |
| Blocked-account notices (Enterprise accounts only) | A record that your account tried to enable or disable Auto Tune on a plan that doesn't include it. | Confirms the block worked. Fires only on that one action. |
| AI Teammate activity | Which Teammate ran, whether it succeeded, and how many items it created. No warehouse or query content. | Basic usage and health signal for the AI features. |
How identifiable any of this is¶
Wherever a warehouse is involved, its name is one-way hashed before it leaves your account. We see that "a warehouse" was suspended, not which one.
The single exception is the blocked-account notice, which includes your Snowflake account identifier. It fires only when an Enterprise account attempts an Auto Tune change its plan doesn't cover.
What we never collect¶
- Query text or query results
- The contents of any table or database in your account
- Raw
ACCOUNT_USAGErows. Only aggregate counts and credits derived from them - Per-action detail for individual suspends or cluster resizes. Only daily totals travel, the full history stays local to your account
Your controls¶
Telemetry sharing is a single consent you grant at install through Snowflake's own install flow. It isn't a separate Altimate AI setting.
Uninstalling the app removes its schemas and stops all sharing immediately.
Questions about your data
Email info@altimate.ai and we'll answer.