Workspaces pricing FAQ¶
Info about pricing plans is available on the Pricing page¶
Are you going to charge for current free features in Altimate Workspaces?¶
No. We have no plans to convert previously available free features into paid features. Newly developed features may be released with a credit quota for the free community plan. Please check the pricing page for more details.
What exactly is credit for the feature?¶
You can find the definition of credit for different features in the table below.
| Feature | Definition of credit |
|---|---|
| Tool Calls | 10 tool calls across all tools and workspaces = 1 credit |
| Knowledge Base Retrieval | Each knowledge base retrieved across workspaces = 1 credit |
| Memory Storage | 10 memories added per workspace = 1 credit |
| Memory Recall | 5 memories recalled = 1 credit |
What is considered an upgrade or downgrade of the subscription?¶
Upgrade or downgrade of the subscription is determined based on the price of the subscription plan. If the price of the original subscription plan is higher than the price of the newer subscription plan, it's considered a downgrade. If the price of the original subscription plan is lower than the price of the new subscription plan, it's considered an upgrade.
What happens during an upgrade of the subscription?¶
As soon as you upgrade the subscription, changes will be made to your instance for the new subscription. You will be charged the difference between a new subscription price and the prorated current subscription price based on the no. of credits remaining.
What happens during a downgrade of the subscription?¶
Your current subscription will be downgraded at the end of the current billing cycle. There is no refund when you downgrade your subscription, as the subscription is downgraded at the end of the billing cycle.
What happens if I change from a yearly subscription to a monthly subscription?¶
If the price of the monthly subscription is lower than the yearly subscription, it's considered a downgrade. So, the change in the subscription will be made only after the current billing period is over.
If you would like to make an immediate change to your subscription, make the change at a yearly plan level. It will be considered an upgrade and will be effective immediately.
How do integrations affect credit usage?¶
Adding integrations to a workspace (Jira, GitHub, Snowflake, dbt, Airflow and so on) is completely free and does not consume any credits. You can connect as many integrations as needed without worrying about credit usage.
Credits are only consumed when your agent uses them, through these actions: - Tool Calls: When the agent calls tools from your integrations (10 calls = 1 credit) - Knowledge Base Retrievals: When the agent retrieves information from your knowledge bases (1 retrieval = 1 credit) - Memory Operations: When the agent stores (10 additions = 1 credit) or recalls memories (5 recalls = 1 credit)
This means you can have comprehensive integrations set up without any ongoing costs - you only pay when your agent actively helps you get work done.
Who pays when someone uses a workspace shared with them?¶
Your organization's credits, the same as for your own workspaces. The usage is recorded against the person who used the workspace. See Share a workspace.
What happens if I exceed my credit limit?¶
Workspace actions are credit-based. When you exceed your monthly credit allocation, your subscription will remain active but functionality will be limited. You can either upgrade your plan for immediate access to more credits, or wait until your credits reset at the next billing cycle.
Altimate LLM Gateway Pricing¶
How does the Altimate LLM Gateway pricing work?¶
The Altimate LLM Gateway uses token-based pricing. You get a monthly token allowance (input + output combined), and we dynamically route between the best models for each task. The price stays the same regardless of which model handles your request.
What are the LLM Gateway pricing tiers?¶
| Plan | Price | Tokens/mo | $/M tokens | Overage (per 1M tokens) |
|---|---|---|---|---|
| Community | $0/mo | 10M (one-time) | Free | BYOK only |
| Pro Tier 1 | $29/mo | 20M | $1.45 | $5/M tokens |
| Pro Tier 2 | $89/mo | 70M | $1.27 | $3/M tokens |
| Enterprise | Custom | Custom | Custom | Negotiated |
All tiers get access to all models (Sonnet 4.6, Opus 4.6, GPT-5.4, GPT-5.3, GPT-5.4-mini). The upgrade incentive is volume, not capability.
Is BYOK (Bring Your Own Key) free?¶
Yes. BYOK is always free and unlimited. If you have your own API keys from Anthropic, OpenAI, AWS Bedrock, Azure OpenAI, Google, or any of 35+ supported providers, you can use them at no charge. The LLM Gateway pricing only applies when you use Altimate-managed LLMs.
What would the LLM Gateway cost me compared to buying tokens directly?¶
Buying 20M tokens directly from providers:
| Model | Direct Cost (20M tokens) | With Altimate Pro Tier 1 | Savings |
|---|---|---|---|
| Sonnet 4.6 | ~$84 | $29 | ~65% |
| Opus 4.6 | ~$140 | $29 | ~79% |
| GPT-5.4 (short context) | ~$75 | $29 | ~61% |
| GPT-5.4 (long context) | ~$135 | $29 | ~79% |
How do LLM Gateway tokens relate to workspace credits?¶
LLM Gateway tokens and workspace credits are separate. Workspace credits cover tool calls, knowledge base retrieval and memory. LLM Gateway tokens cover the AI model usage for chat and code generation. Both systems operate independently.
If you can't find your question here, please contact us via Slack.